Privacy Policy

At AWS we’re committed to protecting and respecting your privacy.
By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to

Who are we?
The American Women of Surrey (AWS) is a not-for-profit club founded in 1975 to provide a welcoming atmosphere for expatriates and their families living in Surrey. The Club offers social, cultural and philanthropic opportunities to enhance its members’ expatriate experience.

How do we collect information from you?
We obtain information about you when you use our website, for example, when you sign-up to become a member of AWS and register for any member activities.

What type of information is collected from you?
The personal information we collect might include your name, address, email address, telephone number, IP address and other information relevant to running the club. If you purchase an event from us, your credit / debit card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit / debit card transactions.

How is your information used?
We may use your information to:
• process event orders that you have submitted;
• seek your views or comments on the activities we provide;
• notify you of changes to our activities;
• send you communications which you have requested
• create a membership directory which will be visible to other members
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for the duration of your membership and for the following 2 years.

Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
When you are using our secure online payment pages, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit / debit card transactions.

Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive e-mail communications from us about our activities, then you can inform us on the form on which we collect your information.
You can change your e-mail communications preference at any time by contacting us by email:

How you can access and update your information
The accuracy of your information is important to us. If you change email address, or if any of the other information we hold is inaccurate or out of date, please email us at:
You have the right to ask for a copy of the information AWS hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We may analyse your personal information to create a profile of your interests so that we can contact you when we consider you may be able to help out with club events.

Use of 'cookies'
Like many other websites, the AWS website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.

Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Transferring your information outside of Europe
The information which you provide to us is not transferred to countries outside the EU.

Website recording
Our website does not use website recording services, such as SessionCam, which may record mouse clicks, mouse movements and page scrolling.

Review of this Policy
We keep this Policy under regular review. This Policy was last updated in January 2018.
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